The provider appears to be back up and running and our Gateways are serving content again. We will be monitoring.
Posted Oct 30, 2023 - 20:31 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 30, 2023 - 20:22 UTC
Identified
We are experiencing an outage affecting the Public Gateway and Dedicated Gateways due to a provider error, we will keep you posted as we receive more updated
Posted Oct 30, 2023 - 20:09 UTC
This incident affected: API, Dedicated Gateways, Public Gateway, and Web App.